Find Your Order
Enter your order number and the email you used at checkout.
Can't find your order number? Check the confirmation email we sent when you placed your order.
Shipping Timeline
Order Confirmed
We've received your order and are preparing it for shipment.
Shipped
Your package is on its way. You'll receive a tracking number via email.
Delivered
Your WORLDPADL insoles arrive at your door, ready for the court.
All orders ship within 24-48 hours. Free worldwide shipping on every order.
Frequently Asked Questions
How long does shipping take?
Shipping times depend on your location. All orders are processed within 2 business days before dispatch.
- United Kingdom: 3–5 business days (5–7 days total including processing)
- Europe (EU): 7–14 business days (9–16 days total including processing)
All dispatched orders include tracking — you'll receive a confirmation email with your tracking link once your order is on its way.
UK orders over £10 qualify for free shipping. Orders under £10 are charged a flat rate of £2.99. EU shipping costs are calculated at checkout.
How do I find my order number?
Your order number was included in your confirmation email. It starts with #SM and is followed by numbers (e.g. #SM1042).
What if my package is lost or delayed?
Contact us at info@worldpadl.com with your order number. We will investigate and resolve the issue within 24 hours. Our customer service is available from Monday to Friday between 9:00 am to 5:00 pm.